FAQ | Jolly Sailing & Dolphin Cruise

We cruise in the protected waters of Santa Rosa Sound and Pensacola Bay, where conditions are usually favorable for boating. Most guests find the ride enjoyable and do not experience seasickness. If you are prone to motion sickness, you may want to take Dramamine or Bonine before the cruise, just in case.
We have had passengers of all ages on board, from babies to seniors. Our boats are safe, comfortable and fun for all ages. Lifevests are easily accessible. Our young guests have a great time, often saying the trip was the highlight of their Pensacola Beach vacation.
Wear comfortable clothing and shoes/sandals. In winter and spring months, jackets and long pants are highly recommended. Keep in mind, it always feels cooler out on the water, than on the dock!
We encourage guests age 21+ to bring their favorite beverages aboard. For safety reasons, we request that you bring aluminum cans instead of glass. A bottle of wine is acceptable, just be sure to bring plastic cups. Guests may also bring their own portable coolers.
Yes, there are restrooms aboard all of our vessels. Please be aware, these are marine facilities, as such, nothing should be thrown into them. There is a waste can inside the restroom for that purpose.
All trips are subject to the Captain’s approval of weather, and water conditions. In the event a trip is cancelled, we will attempt to reschedule the trip at another time, or day. If this is not possible, guests will be refunded.
If you need to cancel, we require a 24-hour notice prior to your scheduled trip. If you cancel within 24 hours, you will be charged. LATE ARRIVALS/NO SHOWS WILL NOT BE REFUNDED. PLEASE LEAVE YOURSELF EXTRA TIME TO ACCOUNT FOR TRAFFIC. PARKING IS ALSO LIMITED, ESPECIALLY IN SEASON, PLEASE PLAN AHEAD!
We accept cash and credit/debit cards. If you book directly through the reservation calendar online, you will be charged in full. If you would like to pay in cash you may call us with a credit card number to hold your reservation and pay in cash or charge to the card on the day of the trip. If we need to cancel the trip due to weather or conditions, or if you cancel 24 hours or more in advance of the scheduled trip, you will be fully refunded. Please call us with any questions.
Though we cannot guarantee a dolphin sighting, it is most likely to see them feeding and frolicking in the bay. It is more likely to spot them on our powerboat tours, as we can go faster and cover more water than we can on the sailboat. We do see them on most trips, along with fish and other wildlife. Keep a lookout for pelicans, gulls, herons, ospreys, eagles, cormorants, fish, crabs, sea turtles, rays and other creatures. You never know what you might spot on any given day.
Gratuity is always appreciated. Your Captain and Crew will work hard to provide the best experience for your cruise. 15-20% is standard.
Dogs are always allowed on all PRIVATE cruises. Dogs are not allowed on public tours. Unfortunately, some of our guests are allergic to or afraid of dogs. Certified service animals are permitted to ride along on all cruises. They must be well behaved and leashed.