FAQ | Jolly Sailing & Dolphin Cruise

We sail in the protected waters of Santa Rosa Sound and Pensacola Bay, where conditions are quite favorable for boating. Seasickness is highly unlikely to occur while sailing, as it is generally a much smoother ride than on a powerboat. The sails stabilize the boat and keep it from rolling and pitching. Also, there are no noxious engine fumes to contend with, which often contributes to the problem. To date, none of our passengers have experienced seasickness on our vessels.
We have had passengers of all ages on board, from under 1 year to 85 years of age. Our boats are safe, comfortable and fun for all ages. There are several safety measures in place, including a throwable lifering on deck, and life jackets are located directly under the seats. Our young guests have a great time, often saying the trip was the highlight of their Pensacola Beach vacation.
Wear comfortable clothing, and swimsuit in warmer months, if desired. In cooler months, a jacket is recommended. On snorkel trips, snorkel gear, including flotation devices are provided.
We encourage guests age 21+ to bring their favorite libations aboard. You are welcome to bring any favorite drinks or food you would like. For safety reasons, we request that you bring aluminum cans instead of glass. A bottle of wine is acceptable, just be sure to bring plastic cups. Guests may also bring their own cooler.
There is an enclosed restroom/changing area located on board all of our vesssels.
All trips are subject to the Captain’s approval of weather and water conditions. In the event a trip is canceled, we will attempt to reschedule the trip on another day. If this is not possible, guests will not be charged.
If you need to cancel, we require a 24-hour notice prior to your scheduled trip. If you cancel within 24 hours, you will be charged. LATE ARRIVALS/NO SHOWS WILL NOT BE REFUNDED.
We accept cash and credit/debit cards. If you book directly through the reservation calendar online, you will be charged in full. If you would like to pay in cash you may call us with a credit card number to hold your reservation and pay in cash or charge to the card on the day of the trip. If we need to cancel the trip due to weather or conditions, or if you cancel 24 hours or more in advance of the scheduled trip, you will be fully refunded. Please call us with any questions.
Though we cannot guarantee a dolphin sighting, it is quite likely to see them feeding and frolicking in the bay. It is more likely to spot them on our powerboat tours, as we can go faster and cover more water than we can on the sailboat. We see them on most trips, along with fish and other wildlife. Keep a lookout for pelicans, gulls, herons, ospreys, eagles, cormorants, fish, crabs, sea turtles, rays and other creatures. You never know what you might see on any given day.
Gratuity is always appreciated. Your Captain and Crew will work hard to provide the best experience for your cruise. 15-20% is standard.